Support

Welcome to IHS support section. We have created an extensive library of information to help you manage services and products from us.

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Linux VPS 3.0 Documentation

Linux VPS 3.0 offers the latest Virtual Private Server technology using the Red Hat Enterprise Linux (RHEL) operating system. The customer documentation provides information about new features, differences between plans, and frequently asked questions.

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FreeBSD VPS v3 Documentation

VPS v3 is the latest Virtual Private Server offering technology. This documentation provides information about new features, differences between VPS v2 and VPS v3, and frequently asked questions.

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Linux MPS

Use this documentation for Linux MPS, which is based on the Red Hat Enterprise Linux (RHEL) operating system to deliver the best of open source technology and the stability of a true enterprise-class platform.

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FreeBSD MPS v3 Documentation

FreeBSD MPS v3 is the latest managed private server offering. This documentation provides information about new features, differences between FreeBSD MPS plans, and frequently-asked questions.

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CPX: Control Panel Documentation

CPX: Control Panel is a powerful control panel that provides an intuitive web interface to administer your VPS/MPS accounts. CPX is available for all VPS and MPS accounts except VPS and MPS v1. In addition to user, domain, and file management, CPX also offers an enhanced web-based email interface and mail management modules. This documentation provides information about getting started and using the features of CPX.

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Support Policies

As a customer, please review and become familiar with these policies and procedures.

• Billing Policies
• Service Level Agreement -- Uptime Guarantee
• Support Policies

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Support Request

Lodge a request